Duncan’s Services
Privacy Policy

Thank you for visiting the Duncan’s Services company website and for considering our fence and gate solutions for your next project. We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website.

Information we collect: We may collect personal information from you when you visit our website, such as your name, email address, phone number, and mailing address. We may also collect non-personal information, such as your IP address, browser type, and operating system. See below for more details.

How we use your information: We may use your personal information to respond to your inquiries, schedule your consultation, provide you with our services, and communicate with you about your project. We may additionally use your information to reach out to follow-up on your completed project for any feedback regarding your level of satisfaction throughout your entire process working with Duncan’s Services. We will never sell, rent or leave your personal information to any third parties.

In addition to using your information for primary contact purposes, this website collects some personal data to power our site’s analytics for us to analyze such things as which search engine you used to find us, which pages you visited and how long use stayed on that particular page. This includes clicks, internal links, pages visited, scrolling, searches and timestamps. We may also collect information about your web browser, network, and device, as well as the web page you visited prior to visiting our website and the current IP address of the device you’re using.

While we will never sell, rent, or lease your personal information to third parties, we may disclose your information to third-party service providers who assist us in delivering our services, such as the provider we use for contact-form communications. These service providers are obligated to maintain the confidentiality of your information and are prohibited from using it for any other purpose. Before signing an agreement with any of our service providers they have each been personally vetted by our team to ensure that they stay up-to-date with the latest security tools in order to protect your personal information.

When you submit information to this website via webform, we collect the data requested in the webform in order to track and respond to your submissions. We share this information with Squarespace, our online storage hosting provider, so that they can provide website services to us. We also share this information for storage purposes with Elfsight, one of our third-party service providers.

Additionally, this website serves font files using Google Fonts. To properly display this site to you, this third-party may receive personal information about you, including your browser, network, or device, information about this site and the page you’re viewing on it, as well as your IP address.

Cookies: Our website may use cookies to enhance your experience and personalize your visit. Cookies are small text files that are stored on your computer or mobile device when you visit a website. We may use cookies to track user behavior on our website, analyze trends, and improve our services. You can disable cookies in your browser settings if you prefer not to accept them.

Here is more information from Squarespace, our website hosting provider, on how they use your cookies:

This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit The cookies Squarespace uses.

These functional and required cookies are always used (unless you disable cookies in the cookie notification bar when accessing our website or disable cookies directly from your web browser), which allow Squarespace, our hosting platform, to securely serve this website to you.

These analytics and performance cookies are used on this website, as described below, only when you acknowledge our cookie banner. This website uses analytics and performance cookies to view site traffic, activity, and other data.

Links to third-party websites: Our website may contain links to third-party websites, which are governed by their own privacy policies. We are not responsible for the content or privacy practices of these websites, and we encourage you to review their policies before providing any personal information.

Security: We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no system can be completely secure, and we cannot fully guarantee the security of your information. By using our website, you acknowledge and accept these risks.

Changes to this Privacy Policy: We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will post the updated policy on our website and notify you of any material changes.

Contact Us: If you have any questions or concerns about our Privacy Policy, please contact us using the contact information provided on our website, or email us now. We will do our best to address your concerns and resolve any issues.